You’ve Built Places & Experience People Love.
Now, Let’s Build the Systems to Match.
I help hospitality, lodging and events
brands grow and scale without sacrificing purpose, people, or profit.
I’m here to help the businesses that want to be different.
Seriously - different.
Those who want their customers and guests to rave, their employees to love them, and their competitors to wish they could be them.
You and I both know that’s
rare in this industry.
Let’s set the standard for how it
SHOULD be. Together.
My work centers on aligning purpose and performance, driving growth through end to end business alignment.
Growth isn’t always about getting bigger — it’s about moving smarter.
Sometimes that means tightening operations, improving margins, or developing repeatable systems. Other times, it’s refining your sales and marketing strategy, elevating your customer journey, or building better reporting and accountability tools.
With 20 years of experience spanning corporate, tech, hospitality, and events, I’ve helped organizations grow in thoughtful, measurable ways.
I blend strategic insight with hands-on practicality. Together, we simplify what’s complex, strengthen what’s working, and fix what’s not — so your business can operate as beautifully as the experiences you create.
My Approach
Industries I Support
Industries I Support
Industries I Support
Industries I Support Industries I Support Industries I Support
Consultant + Fractional Business Partner, serving:
Owner-Operated Lodging Properties
Venues
Wedding and Events Businesses
Creative Agencies
Service-based or Hospitality-Driven Small Businesses
Emerging Software Companies
Heart-led Solopreneurs and Leaders
I’ve seen how much heart goes into running a business — and how easily that heart can get buried under the weight of daily operations.
As a consultant, speaker, and educator, I help business owners bring structure and clarity to their vision so they can grow with confidence and purpose. My work centers on systematic growth strategy — aligning all your efforts so your entire business moves together toward scalable revenue and profitability.
Blending strategy with empathy, I help teams reconnect to their purpose while building systems that support sustainable growth. When your business runs smoothly behind the scenes, you can get back to what you love most: creating exceptional experiences for your guests and clients.
What It’s Like to Work Together
Cody Worden
Director of Sales & Events, Four Seasons Vail
Courtney stabilized and grew our weddings and events business at the Park Hyatt Beaver Creek. She raised the bar on the size, spend, and type of weddings business we took.
In addition to elevating this market, Courtney grew our weddings business, while increasing production over 130%.
Courtney also achieved quota 7 consecutive quarters with increasing budget expectations during that tenure.
The results Courtney delivered the Park Hyatt Beaver Creek provided the significant foundation of growth we needed for the future. We were so lucky to have her!
Molly Egan
Director of Sales, Lark Hotels
Courtney taught me how to think outside the box by deploying new strategies based on budgets, carefully selecting pieces of business that made sense for Hotel Ella, and ultimately, was an incredible mentor
Her attention to detail, efficiency, and knowledge of the sales world, not just as it pertains to events and hospitality, is phenomenal.
When presented with a challenge, she was able to work to find the best solution, not only for the client but also for the business, and as someone who learns by following an example, being able to work closely with and observe
Courtney’s processes were one of the most insightful pieces of my role.
Lara Nickerson
Customer Operations, Aisle Planner
Courtney was instrumental in scaling our sales, marketing, and customer success efforts — not just driving results, but building the structure and alignment that allowed those results to stick.
Thanks to her leadership, we hit record highs in monthly recurring revenue and customer growth. She built processes that aligned sales, marketing, product, and operations, helping everyone move in the same direction with purpose.
Courtney has a rare gift for seeing what’s holding a business back and designing the systems to fix it. She balances big-picture strategy and ambitious goals with actionable leadership. She’s exactly the kind of partner you want if you’re serious about scaling sustainably.
“Working with Courtney was one of those experiences that reminds you why you love what you do. She genuinely cares about serving her clients well and is deeply invested in helping her brands grow in a way that feels intentional and aligned.”
FAQ
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We'll start with a free consultation to determine your specific needs (and if I I can help!).
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I offer Consulting and Fractional Business Partner services, focusing on optimizing go-to-market strategy and implementation.
This includes aligning marketing, sales, pricing/packaging, operations, and guest/customer satisfaction.
I’d love to offer you a 60-minute business assessment designed to uncover your biggest opportunities for growth!
During our session, we’ll focus on three key areas:
Market Clarity & Ideal Customer Segments – identify your highest-value customers and how to attract more of them.
Revenue Strategy Alignment – strengthen how your marketing, sales, and packaging efforts work towards the same goals
Guest/Customer Experience & Profitability Optimization – uncover ways to elevate experience and improve margins
Below is a link to book a time to learn more: Discovery Call
I’m so excited to get to know you and help grow your business!
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I specialize in single owner, owner-operated properties with lodging and event space. But I love to work with values-driven hospitality, events, and creative or community-focused small to mid-size businesses!
Reach out for a free consultation to see if we are a good match.
Get in Touch!
Schedule a free 1:1 introductory session with me to discuss your needs.
