You’ve Built Places & Experience People Love.
Now, Let’s Build the Systems to Match.
We’ll build a profitable, predictable
revenue strategy through aligned pricing, packaging, sales, marketing, and operations — designed specifically for hybrid hospitality + event businesses.
I’m here to help the businesses that want to be different.
Seriously - different.
Those who want their customers and guests to rave, their employees to love them, and their competitors to wish they could be them.
You and I both know that’s
rare in this industry.
Let’s set the standard for how it
SHOULD be. Together.
My work centers on aligning purpose and performance, driving growth through end to end business alignment.
Growth isn’t always about getting bigger — it’s about moving smarter.
Sometimes that means tightening operations, improving margins, or developing repeatable systems. Other times, it’s refining your sales and marketing strategy, elevating your customer journey, or building better reporting and accountability tools.
With 20 years of experience spanning corporate, tech, hospitality, and events, I’ve helped organizations grow in thoughtful, measurable ways.
I blend strategic insight with hands-on practicality. Together, we simplify what’s complex, strengthen what’s working, and fix what’s not — so your business can operate as beautifully as the experiences you create.
My Approach
Who I Support
Industries I Support
Industries I Support
Who I Support Industries I Support Industries I Support
I partner primarily with independently owned hotels, inns, B&Bs, and venue properties that:
Manage operations in-house without a hospitality or venue management company
Want expert support without adding full-time headcount
Want to elevate and optimize multiple revenue streams
Value guest and employee experience
Need systems, structure, and strategy
I also support boutique hospitality and venue management companies on a consulting or task-force basis to accelerate revenue, improve systems, or support properties in transition.
I’ve seen how much heart goes into running a business — and how easily that heart can get buried under the weight of daily operations.
As a consultant, speaker, and educator, I help business owners bring structure and clarity to their vision so they can grow with confidence and purpose. My work centers on systematic growth strategy — aligning all your efforts so your entire business moves together toward scalable revenue and profitability.
Blending strategy with empathy, I help teams reconnect to their purpose while building systems that support sustainable growth. When your business runs smoothly behind the scenes, you can get back to what you love most: creating exceptional experiences for your guests and clients.
What It’s Like to Work Together
Cody Worden
Director of Sales & Events, Four Seasons Vail
Courtney stabilized and grew our weddings and events business at the Park Hyatt Beaver Creek. She raised the bar on the size, spend, and type of weddings business we took.
In addition to elevating this market, Courtney grew our weddings business, while increasing production over 130%.
Courtney also achieved quota 7 consecutive quarters with increasing budget expectations during that tenure.
The results Courtney delivered the Park Hyatt Beaver Creek provided the significant foundation of growth we needed for the future. We were so lucky to have her!
Molly Egan
Director of Sales, Lark Hotels
Courtney taught me how to think outside the box by deploying new strategies based on budgets, carefully selecting pieces of business that made sense for Hotel Ella, and ultimately, was an incredible mentor
Her attention to detail, efficiency, and knowledge of the sales world, not just as it pertains to events and hospitality, is phenomenal.
When presented with a challenge, she was able to work to find the best solution, not only for the client but also for the business, and as someone who learns by following an example, being able to work closely with and observe
Courtney’s processes were one of the most insightful pieces of my role.
Lara Nickerson
Customer Operations, Aisle Planner
Courtney was instrumental in scaling our sales, marketing, and customer success efforts — not just driving results, but building the structure and alignment that allowed those results to stick.
Thanks to her leadership, we hit record highs in monthly recurring revenue and customer growth. She built processes that aligned sales, marketing, product, and operations, helping everyone move in the same direction with purpose.
Courtney has a rare gift for seeing what’s holding a business back and designing the systems to fix it. She balances big-picture strategy and ambitious goals with actionable leadership. She’s exactly the kind of partner you want if you’re serious about scaling sustainably.
“Working with Courtney was one of those experiences that reminds you why you love what you do. She genuinely cares about serving her clients well and is deeply invested in helping her brands grow in a way that feels intentional and aligned.”
FAQ
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We'll start with a free consultation to determine your specific needs (and if I I can help!).
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I help independently owned, self-managed hospitality/lodging + venue businesses build a profitable, predictable revenue strategy by focusing on the highest-impact priority first.
My approach delivers clarity, momentum, and sustainable growth — without overwhelming your team or requiring a full-time executive hire.
My Core Services Include:
Revenue & Operations Diagnostic — A focused assessment that identifies your biggest revenue opportunities and provides a clear, prioritized 90-day plan. (One-time: $500)
90-Day Priority Implementation — Hands-on strategic support to fix the single most impactful priority in your lodging + event revenue ecosystem. (Starting at $3,500/month; Diagnostic fee applied)
Ongoing Advisory & Optimization — Continued strategic guidance, quarterly planning, and support expanding into new revenue streams. (Customized per client)
Common Areas We Focus On
Adding or optimizing high-margin revenue streams
Creating a lead nurture + conversion system
Aligning pricing, packaging, sales, marketing, and positioning
I also support boutique Hospitality & Venue Management companies through consulting and task-force project work.
Below is a link to book a time to learn more: Discovery Call
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Are you an owner-operated properties with lodging and event space, who are not managed by an external hospitality group? That’s my specialty!
I also support boutique hospitality and venue management companies on a consulting or task-force basis to accelerate revenue, improve systems, or support properties in transition.
When My Services May Be Needed:
Strategic support in revenue, sales, marketing, or hybrid lodging + event models
An external perspective to clarify positioning or uncover performance gaps
Short-term leadership coverage during transitions, turnover, or busy seasons
Sales & marketing audits to strengthen demand generation and conversion
Event program development to increase wedding, retreat, and corporate profitability
Operational improvements to streamline workflows and guest experience
Book a discovery call to see if we are a good match!
Get in Touch!
Schedule a complimentary 1:1 discovery call with me to discuss your needs.
